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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Buy books, reap rewards, with MyRewards from VJ Books.
 

My Rewards Points


It pays to go with MyRewards! Earn points for books. Turn points into personal Gift Certificates. Save money!


Here's how it works:

  1. Once your full order has shipped (on split orders, the last book has shipped), MyRewards Points are available to be redeemed*. Each 1000 points equals $1 dollar.
  2. Redeem your points.
  3. Redeemed points turn into personal Gift Certificates (check your Gift Certificate balance here)
  4. Gift Certificates automatically apply to your next order.*

How do I redeem points and turn them into a Gift Certificate?

  1. Redeem points below.
  2. You're now ready to save on your next purchase!
Available Points: $(AvailablePoints)
Pending Points: 0
Gift Certificates will automatically apply to your next order.

IMPORTANT: MyRewards points expire in 90 days from the last book shipped on the order. Make sure to redeem MyRewards points often! Gift Certificates do not expire :-)

*When redeemed MyRewards Gift Certificates apply toward an order, the new order is ineligible to earn points. So, when you redeem points, just buy 1 or 2 books on the next order. That way you won't miss out on too many points.


MyRewards
Terms & Conditions.